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QualityUpdated 5/27/2026·1,180 views

Quality Non-Conformance Handling

Quick answer

Quarantine the affected product with a yellow NC tag, open an NCR in the Quality portal, and notify the Quality Engineer on call.

Full procedure

  1. 1Immediately quarantine the non-conforming material.
  2. 2Apply a yellow Non-Conformance tag.
  3. 3Open an NCR (Non-Conformance Report) in the Quality portal.
  4. 4Notify the on-call Quality Engineer.
  5. 5Support the containment and root-cause analysis.

Common mistakes & exceptions

  • Skipping the WMS/system logging step — every action must have a system record.
  • Not photographing exceptions before escalating.
  • Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Escalate to
Quality Shift Lead
Ext. 4123 · Slack #quality
Subject matter expert
Priya R. — Quality

Frequently asked questions

Required forms

  • Non-Conformance Report
    QC-30

My private notes

qualitynon conformancencrdefectrejectinspectionauditcontainmentroot causeiso

Revision history

  1. 2026-05-27
    Added yellow-tag requirement.
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