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SafetyUpdated 8/26/2025·1,620 views

Medical Incidents

Quick answer

Call the on-site Medical Response Team on ext. 2222 and stay with the injured person until they arrive.

Full procedure

  1. 1Review the Medical Incidents standard on the department portal before you begin.
  2. 2Confirm you have the required access, PPE, or tooling for the task.
  3. 3Call the on-site Medical Response Team on ext. 2222 and stay with the injured person until they arrive.
  4. 4Complete each step in sequence — do not skip or reorder.
  5. 5Record completion in the system of record (log, ticket, or checklist).
  6. 6Escalate any deviation from the standard through the escalation path.
  7. 7Debrief the team lead at handoff on anything unusual.

Common mistakes & exceptions

  • Skipping the WMS/system logging step — every action must have a system record.
  • Not photographing exceptions before escalating.
  • Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Escalate to
Safety Shift Lead
Ext. 4125 · Slack #safety
Subject matter expert
Priya R. — Safety

Frequently asked questions

Required forms

  • Injury Report
    SAF-10

My private notes

medicalinjuryfirst aidincidentemtmedical teamincidentssafetyproceduresopatlas

Revision history

  1. 2025-08-26
    Version 3.6 republished by Owen Fitzgerald.
  2. 2026-01-12
    Reviewed for annual compliance.
  3. 2024-11-04
    Initial publication.
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