2 results for “angry”
Sorted by relevance99%
Customer SupportMatch: OverviewUpdated Jan 21, 202688 saved
Difficult Customer De-escalationFollow the LEAP framework: Listen, Empathize, Apologize, Problem-solve. This procedure covers scope, required roles, and the recordkeeping needed to stay compliant with Atlas Operations standards.
angry
99%
Customer SupportMatch: OverviewUpdated Feb 22, 2025148 saved
Difficult Customer De-escalation (LEAP)De-escalate difficult conversations. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
angry