5 results for “desk

Sorted by relevance
99%
FacilitiesMatch: OverviewUpdated May 19, 2026111 saved
Office Moves

Plan office moves with adequate lead time and support. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Operations Excellence.

desk
99%
FacilitiesMatch: Quick answerUpdated Jun 17, 2025304 saved
Space Planning Requests

Requests for new desks or reconfigurations go through Facilities with a floorplan.

desk
39%
Customer SupportMatch: Quick answerUpdated Jun 8, 2026105 saved
Customer Escalation Handling

If you cannot resolve within one call or one hour, escalate in Zendesk to Tier 2 and add the customer's severity and impact.

zendesk
39%
Customer SupportMatch: Quick answerUpdated Feb 10, 2025122 saved
Escalation Process

Unresolved after 1 hour → Tier 2 via Zendesk with severity tag.

zendesk
14%
TechnologyMatch: Quick answerUpdated Mar 1, 2026402 saved
Password Reset

Go to reset.atlas.local and follow the prompts. If locked out, call the Service Desk at ext. 4111.