277 results for “e-waste”
Sorted by relevanceIT collects e-waste monthly from the tagged bins on each floor.
Segregate at the source: paper, plastic, e-waste, and landfill each have a bin color.
Bin locations follow AISLE-BAY-LEVEL-POSITION, e.g. A-12-3-2.
Reduce expiry waste. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
All inbound blue containers are received at Dock 3. Scan the container barcode into the WMS, inspect the seal, then route to Staging Zone B for putaway.
Bring the visitor to the front desk with any government-issued ID. Reception voids the old badge in the access system and prints a replacement.
Report the loss in Workday, then visit HR on the 2nd floor with photo ID. A new employee badge is printed the same day.
Every Monday at 07:00, facilities runs a 15-minute load test on Generator A and B, logging fuel level, coolant, and transfer switch status.
Park the forklift in Bay C, don PPE (apron, face shield, gloves), connect the charger, and log the swap on the charging board.
Drivers check in at the guard shack, are assigned a dock door via the WMS, and back in only when the green light is on.
Pull the day's cycle count list from the WMS, count each bin blindly, and enter results in the Counts module. Variances over 2% trigger a recount.
The Safety Officer walks the plant on the first Friday of each month, photographing damage and opening maintenance tickets.
Call ext. 4000 for any injury or emergency. For near-misses, file Form SAF-22 within 24 hours.
Log missing tools in the Tool Crib app before end of shift. The crib manager investigates and issues a replacement.
Use your employee badge at any main entrance 06:00–19:00. After hours requires a manager-approved access exception.
The mailroom scans every inbound parcel into the Package Log and sends a pickup notification email within 30 minutes.
Open the Ship-It portal, choose Parcel or Freight, enter the destination and cost center, and drop the package at the outbound cage by 15:00.
Tag damaged equipment Out of Service, open a Maintenance ticket with photos, and notify your team lead.
Open the Facilities portal, click New Request, choose the category, and submit. Standard requests are resolved within 3 business days.
Day 1: paperwork and badge at HR. Day 2: IT setup. Day 3: safety orientation. Day 5: department shadow.
IT provisions all standard accounts within 24 hours of HR notifying them. Special systems require a Systems Access Request.
Submit Form IT-11 with manager approval. VPN is enabled within 4 business hours after the security module is complete.
Go to reset.atlas.local and follow the prompts. If locked out, call the Service Desk at ext. 4111.
Warehouse floor requires safety glasses, hi-vis vest, and steel-toe boots at all times. Charging room adds face shield and apron.
Stop work, exit via the nearest marked route, and gather at your zone's rally point for headcount.
Evacuate the area, don PPE, consult the SDS, contain the spill with the appropriate kit, and call ext. 4000.
Submit PTO in Workday at least 2 weeks in advance for planned time off. Sick leave can be logged the same day.
If you cannot resolve within one call or one hour, escalate in Zendesk to Tier 2 and add the customer's severity and impact.
Issue an RMA number in the Support portal, provide a return label, and inspect the item within 3 business days of receipt.
Facilities inspects each rooftop unit every quarter, replacing filters and logging refrigerant pressure on Form FAC-33.
Wrap pallets with 5 rotations bottom-to-top before staging for outbound.
Yard hostlers move trailers per the Yard Sequence board updated hourly.
Load trailers heaviest-first, floor-loaded before palletized.
Cross-dock freight bypasses storage; move within 4 hours of receipt.
Customer returns are received at Dock 5 and staged for QC inspection.
Isolate all energy sources, apply personal lock and tag before servicing equipment.
Inspect every first aid kit monthly; replenish any consumed items within 48 hours.
Flush each eyewash station for 3 minutes weekly and log on the station tag.
Full-body harness and tie-off required for any work above 4 feet.
Confined space entry requires a signed permit and a trained attendant.
Wear hearing protection in any zone marked >85 dB.
Janitorial cleans every restroom on a 4-hour cycle during business hours.
Submit lighting retrofit requests through the Facilities portal with a photo.
Roof access requires Facilities escort and fall-protection PPE.
Call ext. 4111 for any elevator outage; do not attempt to pry doors.
Snow crews mobilize when accumulation reaches 2 inches; walkways salted by 06:00.
Laptops are refreshed every 3 years via the annual IT hardware cycle.
Request non-standard software via the IT portal with business justification.
Use the Report Phish button in Outlook to send suspicious emails to Security.
Enroll in MFA at mfa.atlas.local using an authenticator app.
Add printers via Print > Add > \\atlas-print. IT services jams within 2 hours.
A items counted monthly, B quarterly, C annually. Rotation published every Monday.
Inventory reviews slow-movers monthly and routes candidates for disposition.
Use the WMS Transfer function; scan source and destination bins.
Quarterly physical inventories run over a weekend with all teams frozen.
Enroll in benefits within 30 days of hire via Workday.
Update your address in Workday > Personal Information.
Add or change direct deposit under Workday > Pay > Payment Elections.
Referred hires pay a $2,500 bonus after 90 days of employment.
HR schedules an exit interview during your final week.
Target 70% first-call resolution across all inbound channels.
Offer voice handoff when the customer types 3+ frustration signals or asks to call.
The on-call engineer answers pages within 15 minutes 24/7.
Reps can approve refunds up to $100. Above requires supervisor sign-off.
Follow the LEAP framework: Listen, Empathize, Apologize, Problem-solve.
Verify appointment in WMS, meet driver at assigned dock, inspect and scan every unit before signing the BOL.
Submit a Shipping Request in the WMS at least 4 hours before pickup with cost center, weight, and carrier.
All reusable containers are tracked in AssetHub; scan in on arrival and scan out when routed to a destination bin.
Scheduled by Inventory Control; freeze affected zones, print count sheets, and reconcile in the WMS within 24 hours.
Chock every trailer, lower the dock plate slowly, and never step onto an unchocked trailer.
Scan your badge at the Tool Crib kiosk and select the asset; return before end of shift.
Return items to the Tool Crib and let the kiosk scan the asset back in before you clock out.
On any alarm, stop equipment, secure product, and follow the posted evacuation route to your muster point.
Complete the Opening Checklist within 15 minutes of clock-in: walk the floor, verify equipment, review the shift board.
Complete the Closing Checklist: park equipment on chargers, secure the dock, and email the shift report.
All capital assets carry an AssetHub tag; scan on every move and audit quarterly.
All visitors on the operations floor need a signed-in badge and a trained escort at all times.
Follow 5S: Sort, Set in order, Shine, Standardize, Sustain — every zone owner audits weekly.
Sort by zone label using the color-coded chute map; unknown labels go to the Exception cage.
Refrigerated, hazmat, or high-value deliveries route through Dock 4 with a supervisor present.
Inspect trailer floor, walls, and roof for damage or contamination before loading.
Only DOT-certified associates ship hazmat; use IATA labels and Form HAZ-77.
The WMS releases pick waves every 30 minutes; do not deviate from the sequence.
Scan the source LP, scan the destination bin, confirm quantity — every time, no exceptions.
Photograph, tag with a red DMG label, and open a Damage Incident (DMG-114) within 30 minutes.
All customer returns land at Dock 5, get an RMA scan, and route to Quality for inspection.
Book dock windows in DockPlanner; each appointment is 60 minutes with a 15-minute buffer.
Drivers check in at the guard shack with BOL and a photo ID before entering the yard.
Complete the daily forklift checklist before first use; red-tag anything unsafe.
Wear apron + face shield, use the battery extractor, and log the swap on the Charger Board.
The yard hostler follows the Yard Sequence board; trailers move only with an assigned task.
Every unit carries a Zebra 4x6 label with barcode, SKU, and destination in the top-right corner.
Kitting orders release from the WMS; pick components, assemble in Kit Zone, and scan the finished kit.
Cross-dock freight bypasses storage; move within 4 hours of receipt.
Wrap pallets with 5 rotations bottom-to-top before staging for outbound.
Move trailers only per assigned task in the Yard Sequence board.
Load plan is released 90 minutes before scheduled pickup.
Verify seal number matches BOL before opening any container.
Photograph damage before touching the pallet; refuse unrepairable damage.
Under 6 pallets or 5,000 lbs → LTL; above → dedicated TL.
Two operators minimum, no reaching over the belt, e-stop within arm's reach.
E-stop, lockout, clear the jam, verify no debris before restart.
Close the manifest in WMS after the last unit is loaded; email the ASN.
Outgoing lead reviews open issues with incoming lead using the Handoff Log.
Peak plan runs Nov 1 – Jan 15 with expanded hours and staffing.
Drop trailers preferred; live-load only when appointment window is under 90 min.
Reverse logistics team meets Thursdays to review return volume, root causes, and disposition.
Dock lights on before any trailer opens; replace bulbs within 24 hours.
High-value items live in the caged area with dual-lock access.
Log fridge/freezer temperatures every 4 hours; alert on deviation >2°C.
Waves release every 30 minutes; check the Wave board for the current wave.
Use dunnage to fill voids; every carton includes a packing slip.
Use the smallest carton that fits with 1 inch of dunnage on each side.
Follow the nearest posted route to your muster point; team leads take roll and report to the Incident Commander.
Pull the nearest alarm, evacuate, and only fight small incipient fires if trained and with an extinguisher rated for the fuel.
Call the on-site Medical Response Team on ext. 2222 and stay with the injured person until they arrive.
Any hazard — slip, spill, unguarded machine — file a Safety Observation (SafetyHub) within the shift.
Severe weather alerts trigger shelter-in-place in the interior rooms marked with green shelter signs.
Evacuate the zone, don PPE from the Spill Kit, contain with absorbent boom, and call Environmental at ext. 2244.
Isolate every energy source, apply your personal lock and tag, verify zero energy before service.
Zone owners walk their area weekly using the Safety Inspection Checklist and log findings in SafetyHub.
Suspicious activity → Security ext. 4111; assault or weapons → 911 first, then Security.
Stop equipment safely, wait for the generator to pick up load, follow supervisor instructions.
Steel-toe boots and hi-vis on the ops floor; safety glasses in all fabrication zones.
Only certified entrants with a signed permit and a trained attendant may enter a confined space.
Use the BBP kit, treat all body fluids as infectious, and dispose in the red biohazard bag.
During heat advisories, take a 10-minute cool-down every hour and hydrate at the water stations.
In cold storage or winter yard work, rotate every 30 min and check for numbness or shivering.
Lift with your legs, keep the load close, and ask for help over 40 lbs.
Log every near-miss in SafetyHub within 24 hours; there is no penalty for reporting.
Zone owners verify seal, pressure gauge, and tag every extinguisher on the first of the month.
Verify battery indicator green and pads not expired on every AED, log on the AED tag.
Run if you can, hide if you cannot, fight only as a last resort. Call 911 as soon as it is safe.
Keep the caller on the line, note voice details, and notify Security immediately.
Evacuate uphill and upwind, do not use switches or radios, call ext. 2244.
Every chemical on site has an SDS accessible from any workstation via the SDS portal.
Only qualified electricians perform electrical LOTO; verify zero energy with a meter.
Test each emergency shower weekly for 3 minutes; log on the station tag.
After any spill, restock the kit within 24 hours and log on Form SAF-22.
Any welding, grinding, or cutting requires a signed Hot Work Permit + fire watch.
Fit-test annually for anyone required to wear a respirator.
All pinch points must be guarded; report any missing guard immediately.
Report threats immediately to HR or Security; anonymous line available.
Meets monthly, cross-department; minutes posted on the Safety board.
Complete a JHA for any new task or when hazards change.
Pedestrians stay in yellow walkways; forklifts yield at every intersection.
$150 annual reimbursement for compliant safety shoes.
Anyone in a >85 dB zone gets an annual audiogram.
ANSI Z535 colors; report faded or missing signs to Facilities.
Badge in at every exterior door; tailgating is prohibited. Lost badge → HR within 1 hour.
Visitors sign in at reception, receive a Visitor badge with expiration, and are escorted at all times.
Associates park in Lots B and C; Lot A is reserved for visitors and accessible parking.
Open a Facilities ticket in ServiceHub with location, description, and priority.
Turn found items in at reception; unclaimed after 30 days are donated.
Book rooms in Outlook; releases automatically if no one checks in within 10 minutes.
Same-day cleaning requests go to Facilities via the Cleaning line at ext. 3011.
Facilities coordinates all office moves; submit the Move Request 5 business days ahead.
Vendors check in at Security, present COI, and receive a color-coded contractor badge.
Approved after-hours badges are provisioned by your manager plus HR.
Call ext. 4111 for any elevator issue; do not attempt to pry doors.
Clogged, out of supplies, or damaged — report via ext. 3011 or ServiceHub.
Report too hot / too cold via ServiceHub; setpoint changes require zone owner approval.
Landscape contractor is on-site Tuesdays; requests routed via Facilities.
Report pest sightings to Facilities immediately; monthly service walks the facility.
Physical keys are logged in KeyTrack; missing key → Security within 1 hour.
Managers request badges via AccessHub; issued within 24 hours.
Verify current Certificate of Insurance before any contractor starts work.
Facilities runs each generator for 30 minutes weekly and logs load.
Only trained Facilities silence the panel; call Fire Dept if not a known test.
Third-party inspects sprinklers annually; internal checks quarterly.
Facilities inspects dock doors monthly for balance and cable wear.
Submit signage changes via Facilities; branding review required for public areas.
Quarterly audit of who has access to each secure area.
Requests for new desks or reconfigurations go through Facilities with a floorplan.
Order through the Facilities catering portal 48 hours ahead.
Self-serve at reset.atlas.local with MFA; if locked out, call the Service Desk at ext. 4000.
Open an IT ticket with the asset tag; loaner available same-day if approved by your manager.
For jams try the guided steps; if unresolved, open a Printer Issue ticket in ServiceHub.
Check the Status page first; if the segment is up, open a Network Outage ticket P1.
Request non-standard software via the IT portal with business justification and manager approval.
Request access via AccessHub; manager plus data owner must approve.
Enroll in MFA at mfa.atlas.local using an authenticator app; keep backup codes offline.
New hires pick up their kit from IT at 8:30am on Day 1 with a photo ID.
Open an Incident in ServiceHub with severity, impact, and reproduction steps.
P1 pages the on-call engineer; P2 responds within 4 hours during business.
Clean archived folders or request an increase via IT.
Install the Atlas VPN client from the Software Portal; sign in with SSO + MFA.
Click the Report Phish button in Outlook to escalate to Security.
Personal devices enroll in Intune before accessing corporate email.
Request access to a shared drive via the Data Owner listed in DataHub.
For A/V issues in a meeting, call ext. 4088 for immediate assistance.
Corporate phones are provisioned by IT with approval from your VP.
Uninstall via Company Portal; unmanaged uninstalls are logged.
OneDrive keeps 30 days of version history; older restores via IT ticket.
Clear browser cookies for atlas.okta.com; if it persists, page IT Identity.
Public, Internal, Confidential, Restricted. Label every document.
AES-256 at rest, TLS 1.2+ in transit.
New SaaS tools require IT Security review before purchase.
Report lost laptop or phone to IT and Security immediately for remote wipe.
Request a shared mailbox in AccessHub; requires an owner.
Owners review DL membership every 6 months.
Request extra OneDrive or SharePoint quota via IT with business justification.
Guest Wi-Fi self-serve at wifi.atlas.local; 24 hour access.
Standard peripherals ship in 5 business days from the IT portal.
Use Teams for internal chat, Zoom for external meetings.
Use natural language; the AI assistant can find procedures by intent, not just keywords.
Chrome, Edge, Safari — always on the latest major version.
Frontline associates get a locked-down Chromebook enrolled in the Atlas org.
Use the Atlas Recorder for support screenshots; do not use unapproved tools.
New hires complete I-9, W-4, and equipment pickup on Day 1; Orientation runs Day 2.
Enroll in benefits within 30 days of hire via Workday.
Submit in Workday at least 2 weeks in advance; sick can be logged same-day.
Assigned training appears in the LMS; incomplete after 30 days triggers a manager email.
Annual reviews open in April; managers deliver in May.
Business casual in offices; steel-toe boots and hi-vis on the ops floor.
Read the Atlas Code annually and acknowledge in Workday.
Nominate peers monthly via the Recognition portal; monthly winners announced in All Hands.
Use the Career Framework in Workday to set growth goals with your manager.
Apply via the Internal Careers portal after 12 months in your current role.
Request LOA through HR at least 30 days in advance for planned leave.
Configure direct deposit under Workday > Pay > Payment Elections.
Update personal address in Workday > Personal Information.
Refer through Workday; $2,500 bonus paid after 90 days of the hire's employment.
HR schedules exit interviews during the final week; feedback is confidential.
Report to HR or the anonymous EthicsLine at 1-800-ATLAS-EH.
Request accommodations via HR with medical documentation.
Up to $5,250/year for approved courses; apply in advance.
Report a lost badge in Workday and visit HR 2nd floor with a photo ID.
Runs on all new hires; results returned within 5 business days.
Complete I-9 within 3 business days of start date.
Update your W-4 in Workday anytime; changes take effect next payroll cycle.
Complete within 60 days of taking a manager role.
Try direct conversation first, then involve HR if unresolved.
Notify your manager at least 1 hour before shift for unplanned absence.
Overtime requires manager approval in advance.
Published in Workday each December for the following year.
Submit referrals in Workday for open roles.
Up to $10,000 reimbursement for qualified adoption expenses.
12 weeks paid parental leave for all parents.
Up to 5 days paid bereavement leave for immediate family.
Full pay for jury duty; submit the summons to HR.
Acknowledge within 1 hour, resolve within 24, follow up within 3 days.
Unresolved after 1 hour → Tier 2 via Zendesk with severity tag.
Reps approve refunds up to $100; above requires supervisor sign-off.
Feedback surveys sent after every ticket close; monthly analysis by CX team.
For a service failure, apologize, resolve, and offer a defined recovery gesture from the SR menu.
Every ticket needs Problem, Steps Taken, Resolution, and Follow-up captured.
Follow up within 30 minutes of an escalation and again 24 hours after close.
S1 cases page the on-call manager; S2 cases require 4-hour first response.
Greet by name within 30 seconds; keep replies under 2 sentences when possible.
Answer within 3 rings, use the standard greeting, mirror the customer's tone.
Listen, Empathize, Apologize, Problem-solve — the LEAP framework.
Refunds > $100 require supervisor; > $1000 require manager.
Issue RMA, send prepaid label, inspect within 3 days.
VIP flag in CRM triggers priority routing and named-rep assignment.
Respond to chargebacks within 7 days with the ticket transcript and receipts.
Notify the customer within 30 minutes of any SLA miss with root cause and ETA.
Monthly VOC review meeting reads survey verbatims and picks 3 improvements.
Use the standard tag taxonomy so reports are consistent.
Route non-English cases to the bilingual queue via Language tag.
A items counted monthly on the first Monday.
B items counted quarterly per the published schedule.
C items counted annually.
Any variance > 2 units requires a supervisor-signed adjustment.
Log a Receiving Discrepancy in the WMS and hold the item in Discrepancy bay.
Quarantined items sit in Zone Q until Quality clears them.
ROP is set per SKU by Demand Planning; adjust via change request.
Safety stock levels are reviewed every quarter with Demand Planning.
Obsolete stock is dispositioned monthly: donate, scrap, or resell.
Damaged stock is tagged red and routed to Quality for disposition.
All received freight is put away within 4 hours of receipt.
Switch to paper receiving; reconcile in WMS within 2 hours of restore.
Vendor returns require an RGA number from purchasing.
Reserve kit components in WMS at wave release.
Scan the serial number at receipt, putaway, pick, and ship.
Empty kanban bin triggers automatic replenishment via WMS.
Min/Max levels reviewed monthly with Demand Planning.