8 results for “returns”
Sorted by relevanceProcess a Return Merchandise Authorization for customer returns. Includes inspection, restocking, and refund workflow.
Customer returns are received at Dock 5 and staged for QC inspection.
Review the Returns and RMA Processing standard on the department portal before you begin.
Vendor returns require an RGA number from purchasing.
Review the Equipment Returns standard on the department portal before you begin.
All customer returns land at Dock 5, get an RMA scan, and route to Quality for inspection.
Improve returns handling. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
Return lost items to owners and dispose of unclaimed items fairly. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Customer Experience.