Operations
Daily operational workflows, shipping, receiving, and dock procedures.
Receiving Blue Containers
Standard intake process for all inbound blue containers arriving at the north dock. Ensures every package, pallet, and freight shipment is logged, inspected, and routed correctly.
Forklift Battery Charging
Safe procedure for charging and swapping electric forklift batteries in the charging room. Prevents acid exposure and thermal events.
Loading Dock Deliveries
Coordination of inbound and outbound truck traffic at the loading dock. Covers appointment windows, dock assignment, and driver check-in.
Lost Tool Reporting
Report a missing or misplaced tool to the tool crib within one shift. Prevents delays and helps track chronic loss areas.
Package Receiving (Mailroom)
How the mailroom receives, logs, and distributes small parcels and courier packages to employees.
Shipping Requests
Submit outbound shipping requests for parcels, freight, and international shipments via the Ship-It portal.
Damaged Equipment Reporting
Report broken or damaged equipment so it can be repaired or replaced. Covers hand tools, powered equipment, and fixtures.
Pallet Wrapping Standard
Wrap pallets with 5 rotations bottom-to-top before staging for outbound. This procedure covers scope, required roles, and the recordkeeping needed to stay compliant with Atlas Operations standards.
Yard Truck Movements
Yard hostlers move trailers per the Yard Sequence board updated hourly. This procedure covers scope, required roles, and the recordkeeping needed to stay compliant with Atlas Operations standards.
Outbound Trailer Loading
Load trailers heaviest-first, floor-loaded before palletized. This procedure covers scope, required roles, and the recordkeeping needed to stay compliant with Atlas Operations standards.
Cross-Dock Handling
Cross-dock freight bypasses storage; move within 4 hours of receipt. This procedure covers scope, required roles, and the recordkeeping needed to stay compliant with Atlas Operations standards.
Returns Intake at Dock 5
Customer returns are received at Dock 5 and staged for QC inspection. This procedure covers scope, required roles, and the recordkeeping needed to stay compliant with Atlas Operations standards.
Receiving Deliveries
Ensure every inbound delivery is verified, inspected and recorded in the WMS before the driver leaves. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Inventory Control.
Shipping Requests
Standardize how internal teams request outbound shipments so carriers and dock crews can plan. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Customer Experience.
Container Management
Prevent loss of reusable containers and totes through consistent scan-in / scan-out at every handoff. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
Inventory Audits
Verify physical stock against system records to maintain inventory accuracy above 98%. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Loading Dock Safety
Reduce dock-related injuries by enforcing chocks, restraints, and hi-vis discipline. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Operations Excellence.
Equipment Checkout
Track shared equipment (scanners, radios, jacks) so items are accountable and available. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Safety & Compliance Council.
Equipment Returns
Close the checkout loop and identify damage before the asset is reissued. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Emergency Operations
Ensure operational teams shut down safely and account for every associate during an emergency. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by People Operations.
Shift Opening
Set the shift up for success with a consistent handoff, safety walk, and system readiness check. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
Shift Closing
Standardize how shifts end so the next crew inherits a safe, ordered floor. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
Asset Tracking
Maintain an accurate register of capital assets and their current location. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
Visitor Management for Operations
Keep unbadged people off the operations floor unless properly escorted. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Inventory Control.
Warehouse Organization (5S)
Keep the warehouse clean, organized and productive through 5S discipline. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Safety & Compliance Council.
Package Routing
Move packages from receiving to putaway or outbound based on zone and priority. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Special Deliveries
Handle temperature-controlled, hazardous, or high-value goods with the right chain of custody. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
Trailer Pre-Load Inspection
Prevent damaged or contaminated trailers from leaving the yard. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Learning & Development.
Hazmat Shipping
Ship dangerous goods in full compliance with DOT/IATA rules. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Learning & Development.
Pick Path Optimization
Maximize picker productivity by following optimized wave releases. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Safety & Compliance Council.
Putaway
Get received freight into inventory locations accurately and quickly. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
Damage Reporting (Operations)
Capture damage promptly so the right team can inspect and file claims. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Customer Experience.
Returns Processing
Process returned merchandise consistently and quickly. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Learning & Development.
Dock Scheduling
Prevent driver wait time and dock congestion with structured scheduling. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Customer Experience.
Carrier Check-In
Verify every driver and shipment before yard entry. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
Forklift Pre-Operation Inspection
Catch mechanical issues before an operator uses the truck. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
Forklift Battery Swap
Swap forklift batteries safely and keep the charger rotation on schedule. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Yard Management
Keep the trailer yard organized and safe. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Labeling Standards
Standardize labels so scanners and downstream systems read them reliably. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Kitting Operations
Build multi-part kits accurately for outbound orders. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Cross-Dock Transfers
Speed up flow-through freight. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Safety & Compliance Council.
Pallet Wrapping Standard
Standardize pallet wrap. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by People Operations.
Yard Hostler Trailer Moves
Govern yard truck moves. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Learning & Development.
Outbound Load Planning
Plan outbound loads. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Container Seal Verification
Preserve chain of custody. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Operations Excellence.
Damaged Freight Handling
Handle damaged freight. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Operations Excellence.
LTL vs TL Routing
Pick the right mode. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Operations Excellence.
Sortation Line Operation
Run the sorter safely. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
Conveyor Jam Response
Clear conveyor jams safely. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Learning & Development.
Trailer Manifest Close-Out
Close trailers and notify customers. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Learning & Development.
Shift Handoff
Transfer context between shifts. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Customer Experience.
Peak Season Operating Plan
Prepare for peak. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Live-Load vs Drop-Trailer
Choose the right dock mode. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by IT Service Management.
Reverse Logistics Weekly Review
Improve returns handling. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
Dock Lighting Standards
Ensure dock visibility. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
High-Value Cage Storage
Protect high-value stock. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
Temperature-Controlled Storage Log
Maintain cold chain. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Facilities Ops.
Pick Wave Release
Coordinate picking. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Customer Experience.
Packing Standards
Standardize packing. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by Quality Systems.
Carton Selection
Optimize packaging. This procedure documents scope, roles, decision points, and the recordkeeping required to stay compliant with Atlas Operations standards. Owned by People Operations.