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OperationsUpdated 6/10/2026·2,560 views

Damaged Equipment Reporting

Quick answer

Tag damaged equipment Out of Service, open a Maintenance ticket with photos, and notify your team lead.

Full procedure

  1. 1Immediately stop using the damaged item.
  2. 2Attach a red Out-of-Service tag.
  3. 3Open a Maintenance ticket in the Facilities portal with photos.
  4. 4Notify your team lead in person or on Teams.
  5. 5Do not attempt repair unless certified.

Common mistakes & exceptions

  • Skipping the WMS/system logging step — every action must have a system record.
  • Not photographing exceptions before escalating.
  • Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Escalate to
Operations Shift Lead
Ext. 4127 · Slack #operations
Subject matter expert
Priya R. — Operations

Frequently asked questions

Required forms

  • Out-of-Service Tag
    OPS-88

My private notes

Revision history

  1. 2026-06-10
    Added photo requirement.
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