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InventoryUpdated 3/4/2026·6,443 views

Receiving Discrepancy

Quick answer

Log a Receiving Discrepancy in the WMS and hold the item in Discrepancy bay.

Full procedure

  1. 1Review the Receiving Discrepancy standard on the department portal before you begin.
  2. 2Confirm you have the required access, PPE, or tooling for the task.
  3. 3Log a Receiving Discrepancy in the WMS and hold the item in Discrepancy bay.
  4. 4Complete each step in sequence — do not skip or reorder.
  5. 5Record completion in the system of record (log, ticket, or checklist).
  6. 6Escalate any deviation from the standard through the escalation path.
  7. 7Debrief the team lead at handoff on anything unusual.

Common mistakes & exceptions

  • Skipping the WMS/system logging step — every action must have a system record.
  • Not photographing exceptions before escalating.
  • Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Escalate to
Inventory Shift Lead
Ext. 4132 · Slack #inventory
Subject matter expert
Priya R. — Inventory

Frequently asked questions

Required forms

  • Receiving Discrepancy Log
    INV-437

My private notes

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Revision history

  1. 2026-03-04
    Version 3.0 republished by Ava Nakamura.
  2. 2025-10-18
    Reviewed for annual compliance.
  3. 2024-11-04
    Initial publication.
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