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OperationsUpdated 4/30/2026·1,980 views

Loading Dock Deliveries

Quick answer

Drivers check in at the guard shack, are assigned a dock door via the WMS, and back in only when the green light is on.

Full procedure

  1. 1Driver stops at the guard shack and presents the appointment number.
  2. 2Guard confirms in the WMS and assigns a dock door.
  3. 3Driver waits in the yard until the door's green light activates.
  4. 4Dock worker chocks the wheels and engages the dock lock.
  5. 5Unloading proceeds per the Receiving Blue Containers SOP.

Common mistakes & exceptions

  • What if a driver arrives without an appointment — Direct them to the yard queue; Ops will decide whether to accept as a walk-in.

Escalation path & subject matter expert

Escalate to
Operations Shift Lead
Ext. 4123 · Slack #operations
Subject matter expert
Priya R. — Operations

Frequently asked questions

Required forms

  • Dock Assignment Sheet
    OPS-15

My private notes

loading dockdockdocksdeliverydeliveriestrucktruckstrailershipmentshippingreceivinginboundoutboundfreightcarrierdriver check inyard

Revision history

  1. 2026-04-30
    Added dock lock engagement step.
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