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TechnologyUpdated 4/15/2025·1,740 views

Distribution List Management

Quick answer

Owners review DL membership every 6 months.

Full procedure

  1. 1Review the Distribution List Management standard on the department portal before you begin.
  2. 2Confirm you have the required access, PPE, or tooling for the task.
  3. 3Owners review DL membership every 6 months.
  4. 4Complete each step in sequence — do not skip or reorder.
  5. 5Record completion in the system of record (log, ticket, or checklist).
  6. 6Escalate any deviation from the standard through the escalation path.
  7. 7Debrief the team lead at handoff on anything unusual.

Common mistakes & exceptions

  • Skipping the WMS/system logging step — every action must have a system record.
  • Not photographing exceptions before escalating.
  • Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Escalate to
Technology Shift Lead
Ext. 4129 · Slack #technology
Subject matter expert
Priya R. — Technology

Frequently asked questions

Required forms

  • Distribution List Management Log
    TEC-337

My private notes

distribution listdlemailmembershipdistributionlistmanagementtechnologyproceduresopatlas

Revision history

  1. 2025-04-15
    Version 3.8 republished by Owen Fitzgerald.
  2. 2026-09-01
    Reviewed for annual compliance.
  3. 2024-11-04
    Initial publication.
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