VPN Access

Full procedure

1. 1Review the VPN Access standard on the department portal before you begin.
2. 2Confirm you have the required access, PPE, or tooling for the task.
3. 3Install the Atlas VPN client from the Software Portal; sign in with SSO + MFA.
4. 4Complete each step in sequence — do not skip or reorder.
5. 5Record completion in the system of record (log, ticket, or checklist).
6. 6Escalate any deviation from the standard through the escalation path.
7. 7Debrief the team lead at handoff on anything unusual.

Common mistakes & exceptions

• Skipping the WMS/system logging step — every action must have a system record.
• Not photographing exceptions before escalating.
• Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Frequently asked questions

Related procedures (knowledge graph)

Required forms

• VPN Access Log
  TEC-323

My private notes

Revision history

1. 2026-07-05
   Version 3.7 republished by Rachel Okoye.
2. 2025-02-19
   Reviewed for annual compliance.
3. 2024-11-04
   Initial publication.