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FacilitiesUpdated 1/15/2026·5,071 views

Lost and Found

Quick answer

Turn found items in at reception; unclaimed after 30 days are donated.

Full procedure

  1. 1Review the Lost and Found standard on the department portal before you begin.
  2. 2Confirm you have the required access, PPE, or tooling for the task.
  3. 3Turn found items in at reception; unclaimed after 30 days are donated.
  4. 4Complete each step in sequence — do not skip or reorder.
  5. 5Record completion in the system of record (log, ticket, or checklist).
  6. 6Escalate any deviation from the standard through the escalation path.
  7. 7Debrief the team lead at handoff on anything unusual.

Common mistakes & exceptions

  • Skipping the WMS/system logging step — every action must have a system record.
  • Not photographing exceptions before escalating.
  • Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Escalate to
Facilities Shift Lead
Ext. 4126 · Slack #facilities
Subject matter expert
Priya R. — Facilities

Frequently asked questions

Required forms

  • Lost and Found Log
    FAC-288

My private notes

lostfoundreceptionitemandfacilitiesproceduresopatlas

Revision history

  1. 2026-01-15
    Version 2.3 republished by Rachel Okoye.
  2. 2025-04-02
    Reviewed for annual compliance.
  3. 2024-11-04
    Initial publication.
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