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TechnologyUpdated 4/18/2026·1,450 views

VPN Access Request

Quick answer

Submit Form IT-11 with manager approval. VPN is enabled within 4 business hours after the security module is complete.

Full procedure

  1. 1Complete the Remote Access Security module in the LMS.
  2. 2Submit Form IT-11 with manager approval.
  3. 3IT enables the VPN entitlement within 4 business hours.
  4. 4Download the client from itportal.atlas.local/vpn.

Common mistakes & exceptions

  • Skipping the WMS/system logging step — every action must have a system record.
  • Not photographing exceptions before escalating.
  • Assuming verbal approval is enough — always capture the ticket or form ID.

Escalation path & subject matter expert

Escalate to
Technology Shift Lead
Ext. 4118 · Slack #technology
Subject matter expert
Priya R. — Technology

Frequently asked questions

Required forms

  • VPN Access Request
    IT-11

My private notes

vpnremoteremote accesswork from homewfhtravelnetworkitaccessconnect

Revision history

  1. 2026-04-18
    New training module required.
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